In Polishing the Pearl, the Art of Professional Performance, the reader shares the excitement of the author as he discovers how to develop professionalism and then how to inspire a professional performance. Along the journey to professionalism, the reader will be introduced to the intriguing effectiveness of silent communication. The author writes efficiently about his 40-year career as a court re...
File Size: 109 KB
Print Length: 75 pages
Publisher: Silverbear Graphics; 2 edition (May 1, 2008)
Publication Date: May 1, 2008
Sold by: Amazon Digital Services LLC
Word Wise: Enabled
Lending: Not Enabled
Screen Reader: ::::
Format: PDF ePub fb2 djvu book
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Al has put into words the finest details how to improve yourself, your performance, and how others will perceive you. This is a must have for any professional in any service industry. Just implementing a few of his vast suggestions has changed my l...
ring cases of worldwide interest such as the AT&T divestiture trial which led to the telecommunications revolution, and the proceedings in the case of attempted Presidential assassin John Hinckley, Jr. This is an ideal book for a young person just entering the workforce. It is also an entertaining refresher for seasoned employees looking to reenergize their customer service skills.